Tag Archives: dealing with angry people

Swearing and Yelling:
“STOP SWEARING and YELLING AT ME for #%&%’s SAKE!”

Posted on Friday, May 4, 2012 by Alison

So what I really meant was… “I’d like to help but I can’t do so if you swear at me or continue to raise your voice.” In difficult situations staying calm will create an atmosphere that is least likely to … Continue reading →

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Negative Assumptions:
“He didn’t talk to me this morning. He must not like me.”

Posted on Friday, August 19, 2011 by Alison

So what I really meant was… “He was probably upset, preoccupied, or rushed by something else.” Don’t take things personally. We don’t know what others are thinking. Your assumptions about other people’s feelings can influence how they feel. So don’t … Continue reading →

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